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Business Phone
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What is the total number of units you operate?
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1 (Single Unit)
2 - 5
6 - 49
50 - 99
100 - 249
250 - 499
500 - 999
1000+
I don't know
What is your primary area of responsibility? (select one)
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Corporate Officer: C-Level, CEO, President, Owner, Partner, Director, Other Officer, etc
Culinary: Executive Chef, Head Chef, Corp Chef, Dir Menu R&D, Pastry Chef, Sous Chef, etc
Operations: VP of Operations, Foodservice Director, General Manager, etc
Facilities: VP of Facilities, Director, General Manager, etc
Marketing/Sales: VP of Marketing, Sales, Advertising, Promotion, etc
Information Systems/Technologies Management
Human Resources/Training
Franchise Development
Purchasing: Buyer, Purchasing/Materials Dir/Mgr/Supervisor, etc
Financial Management: Treasurer, Analyst, Accountant, etc
Other (please specify)
What is the current state of loyalty within your organization?
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Customer loyalty is the backbone of our organization, we own the loyalty experience
It’s a priority, but we still have significant room for improvement
We don’t leverage customer loyalty programs like we should
We don’t have much of an infrastructure, it’s a priority as we move forward
Do you have plans to invest in a new loyalty solution in the near future?
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Yes, it’s in our roadmap
Maybe, we’re considering it
No, not currently
What would you like to learn about loyalty programs?
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Hear how brands are keeping offers and incentives fresh for their guests
Learn how we can get more loyalty members into our program
Understand how to tie loyalty program KPIs to overall business goals
Find out more about loyalty platforms and loyalty services
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